Our Infrastructure
To support the development and deployment of our products, we have installed an infrastructure of hardware and software designed for both reliability and performance.
In the 21st century, many of the applications we develop for our clients are web based. We have invested in the infrastructure and bandwidth to support thousands of simultaneous users accessing these web-based applications, 24 hours a day, 7 days a week.
Our primary data center houses our production servers. (Our secondary data center houses our test and staging servers, and our backup production servers. Our tertiary data center houses off-site backup servers and development equipment.)
Servers and Data Storage
We utilize Dell PowerEdge servers, which consistently lead the industry in performance and reliability. The systems are overbuilt to ensure that they perform exceptionally even during periods of intense server requests. These machines contain integrated RAID controllers and hot swappable hard drives that prevent loss of service from a single drive failure. In the case of drive failure, we simply remove and replace the faulty drive with another redundant drive without any loss of data or any loss of service. Your data is also backed up off-site to a redundant server via an automated solution.
Routers and Switches
The core routers and switches, which connect the servers to the Internet, are from Cisco Systems. Because the system was designed with maximum uptime in mind, redundancy exists with all switches and routers. In addition, the internal data center backbone includes the latest Gigabit Ethernet technology available.
Connectivity
Our data center is connected via an OC48/STM16 link to the Dallas peering point, which connects to multiple OC192/STM64 links (to Los Angeles, Denver, New York City, and Atlanta peering points.). The network extends worldwide via multiple OC192/STM16 links to London, Frankfurt, Brussels, Paris, and Amsterdam peering points.
In addition, redundant OC48/STM16 links from the Houston data center exist to serve as backup routing in case of network failure.
Security and Monitoring
To gain access to the equipment within the data center, a person must swipe an electromagnetic access card to enter the building, provide a personal password, scan his or her hand through a scanner, and unlock the appropriate cabinet with a key. All access inside and outside the data center is monitored 24 hours per day.
In addition to monitoring the movement of people throughout the data center, equipment is monitored at the Network Operations Center (NOC) and at a remote site. The experienced NOC personnel utilize sophisticated tools to monitor network utilization, latency, packet loss, and service availability and respond immediately to resolve potential issues so that service is uninterrupted.
Our data center facility boasts premium space built according to uniform environmental and security standards.
Power
Uninterruptible redundant AC and DC power solutions that are flexible and upgradeable, including dual diesel generators — guaranteeing reliable power to our servers.
Cooling
HVAC redundant design with air distribution under raised flooring for maximum temperature control.
Fire Suppression
Smoke detection system above and below raised floor; double-interlock, pre-action, dry-pipe fire suppression.
Overhead Cable Management and Ladder Racking
Provides easy access to all cabling while deterring obstructions from under the raised flooring.
